1. Shipping Locations

We ship across India and to select international countries.

2. Processing Time

• Orders are processed within 1–2 working days.

• Custom or bulk orders may take longer.

3. Delivery Time

• Domestic delivery: 3–7 working days (depending on location).

• International delivery: varies based on country and courier service.

4. Shipping Charges

• Shipping fees are calculated at checkout based on weight and destination.

5. Tracking

• Once shipped, you will receive a tracking number via SMS/Email/WhatsApp.

6. Delays

• Crystal Point is not responsible for delays caused by courier services, weather, strikes, or customs.

7. Wrong Address Issues

• Packages returned due to incorrect address will require additional shipping fees to resend.