1. General
By purchasing from Crystal Point, you agree to these Terms and Conditions.
These terms apply to all products sold through our website, physical store, or social media platforms.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order.
After 24 hours, the order cannot be cancelled as processing and packaging begin immediately.

2. Product Information
All crystals are described as accurately as possible, including size, color, and metaphysical properties.
As crystals are natural products, variations in appearance are expected and not considered defects.

3. Pricing and Payment
Prices are listed in INR and are subject to change without notice.
Payment must be made in full at the time of purchase via accepted methods (e.g., credit/debit card, UPI)

4. Shipping and Delivery
We ship within India and internationally where applicable.
Delivery times are estimates and may vary due to external factors.
We are not responsible for delays caused by courier services or customs.

5. Returns and Refunds
Returns are not accepted.
A product can be exchanged within 3 days of delivery for unused items in original packaging.
Custom or clearance items are non-exchangeable

6. Damaged or Lost Items
If your item arrives damaged, please contact us within 24 hours with photos.
We are not liable for lost packages once shipped, but we will assist in tracking.

7. Use of Crystals
Although crystals have healing powers and other benefits,our products are not a substitute for medical or psychological treatment.

8. Privacy Policy
Customer information is kept confidential and used only for order processing and communication.
We do not share or sell your data to third parties.

9. Intellectual Property
All content, images, and product descriptions are the property of Crystal Point and may not be used without permission.

10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Continued use of our services implies acceptance of any changes.